Ortho NorthEast will walk you through our implementation process and the progression of our first two years of our Ortho Walk in Clinic. We will demonstrate our planning process from ramping up the first clinic to opening a second location. Learn how we recruited advanced practitioners for this role. We will show you how we manage front desk and clinical staffing to support the clinic. Learn how we use GE Centricity to assist us with reports that track patient appointments, surgical referrals, length of office visit, lobby wait duration, etc to support the success of this clinic to our practice. We will reveal how we use GE Centricity as a scheduling tool with our triage form to guide schedulers in directing eligible patients to the Walk In Clinic. Click the link below to view the 2018 Centricity™ LIVE presentation. EMR24 Cycle [...]
Presenter: Kylie Mills Are you tired of unhappy providers due to scheduling errors? Is your staff discouraged and frustrated with making mistakes. Appointment Scheduling can be a challenging department from all aspects of an organization. See how ONE utilized the GE Centricity EHR to help appointment schedulers schedule correctly every time without having to memorize pages of preferences. The audience will see how ONE created a form that houses all of our physician preferences so staff can enter in subjective information and as a result they are guided to schedule with the correct provider based on their personal preferences. Observe how this enhanced the confident of our schedulers and reduced training time. Participants will be shown several examples of how this has benefited patients and providers.