Presenter: Kylie Mills Are you tired of unhappy providers due to scheduling errors? Is your staff discouraged and frustrated with making mistakes. Appointment Scheduling can be a challenging department from all aspects of an organization. See how ONE utilized the GE Centricity EHR to help appointment schedulers schedule correctly every time without having to memorize pages of preferences. The audience will see how ONE created a form that houses all of our physician preferences so staff can enter in subjective information and as a result they are guided to schedule with the correct provider based on their personal preferences. Observe how this enhanced the confident of our schedulers and reduced training time. Participants will be shown several examples of how this has benefited patients and providers.