This session will use the popular party game, Never Have I Ever… to spark a conversation about the struggles and pitfalls of prior authorization and pre-certification. Throughout the session, the speaker will present many ways that Centricity datasets can be used to manage the prior authorization process, monitor staff productivity and prioritizing based on payer, staff, skills, provider and location. Click the link below to view the 2019 CHUG presentation. Never Have I Ever
See how Ortho Northeast has implemented solutions to streamline tedious tasks and improve current operations. Presenters will show how being proactive prior to the patient’s appointment will help create a more relaxed and efficient environment for patients, physicians, and staff. Discover how we use Centricity to save valuable real estate time in the exam room with EMR encounter forms, as well as automated processes and workflows. We will demonstrate customized forms and reports that we find valuable. Click the link below to view the 2019 CHUG presentation. Using Centricity Tools to Create a Flawless Experience for Patients and Providers
Does change make you anxious? Success doesn’t just happen, it requires a journey of working through developments and deviations. Organizations need to be willing to adapt and accept change on their quest to stay competitive and thrive. It’s crucial to identify and overcome obstacles, while reevaluating workflows, measuring quality and improving performance. Join Ortho NorthEast as we show you how to implement change while maintaining a positive culture by utilizing staff ideas and our three pillars of success. Click the link below to view the 2019 CHUG presentation. Win the Infinity War! Implement Change While Maintaining a Positive Culture
As Centricity continues to evolve, new techniques can be adopted with the chart module to improve user workflows. Forms can now be built using web development principles making the content more intuitive and visually appealing. In this presentation, you will learn the basics of developing HTML 5 web pages including HTML tags and CSS formatting. Additionally this presentation will cover how to deploy the custom content into Centricity so that it can be accessed in a chart update. Click the link below to view the 2019 CHUG presentation. Introduction to HTML 5 with Centricity
As health care providers, we want to offer the very best quality care to each of our patients. The clinical documentation processes that physicians follow are arguably as important as their interactions with patients. EHR notes can increase communication within the practice, provide better continuity of care, and improve claim reimbursement. Learn how to create EHR forms that pull relevant information into forms specifically designed for the precert department. And see how Ortho Northeast has utilized their EHR forms to improve clinical notes that ensure the payer has the necessary information to authorize or pay a service. Better yet, they can ensure coding compliance with payer guidelines and follow coding rules. Click the link below to view the 2018 Centricity™ LIVE presentation. EMR59 Mother May I Use EMR Forms to Reduce Your Billing and Precert Costs
Presenter: Mona Reimers Failing to maximize your practice's expensive IT investment can cost millions of dollars. The costs rise when key stakeholders refuse or fail to use the software to maximize its potential return on investment. This session will discuss why end users resist adopting new technology and actually prefer working in chaotic environments. Hear how the presenter achieved changes in workflows that involved difficult personalities and required the adoption of new technological processes. This session will focus extensively on how to identify difficult workers, help debunk myths, dial down the drama and reign in narcissists and psychopaths. If you lead a team of people through healthcare IT/changes, you will most likely benefit from this session. Click the link below to view a copy of the presentation! Narcissists Drama Queens & Psychopaths - PDF
Presenters: Alison Beber & Kylie Mills Manual processes result in the same mistakes done over and over again. Automation has allowed us to eliminate everyday tasks, reduce staff errors and provide perspective to the decision making process throughout the organization. See how Ortho Northeast has implemented solutions to streamline tedious tasks and improve current operations through the provision of additional information provided by automated reports using GE Centricity data. Through automation in your practice, you can now focus on improving processes rather than doing the process itself. Click the link below to view a copy of the presentation! How to Reduce Errors and Increase Staff Productivity - PDF
Presenter: Mike Baeske Modern healthcare is full of pain points: constantly changing government programs and regulations, rigid insurance reimbursement rules, and staff turnover, just to name a few. These demands can become overwhelming, but there is hope. With a little investment, workflows can be streamlined and tasks can be automated, alleviating pain and enabling you and your staff to focus on more important responsibilities. In this session, learn how Ortho Northeast (ONE) maximizes practice workflow efficiencies. Mike Baeske from ONE will demonstrate and share different techniques that can be used with Centricity™ Practice Solution (including tips for successful implementation).
Presenter: Mona Reimers Please join us for a free webinar for GE Centricity™ users covering the unique ways to use Centricity's scheduling and EMR tools to reduce the time and work needed to obtain pre-certification. This webinar will show proven results to make "biggest losers" out of the precert department liberating them from re-work and resolve hoarding issues. Participants will also see management tools that can monitor work in progress, time frames for completion, and monitor individual employee contributions to the prior authorization department.
Presenter: Alison Beber Please join us for a free webinar covering tips and tricks to help leverage your investment in GE Practice Management and EMR software at the Front Office. Participants will learn to increase staff efficiencies and streamline workflows to enhance quality and productivity by using simplified staff reports and management dashboards that are reported daily, weekly or monthly. Participants will see a number of examples that show how utilizing customized EMR forms, web pages and PM data can improve workflows.