Presenters: Cyndi McNutt & Alison Beber

Every business must consider their own external and environmental forces when creating their best workflows. Better performing practices track many individual metrics that are relevant to their specific organization, going well beyond the standard industry benchmarking data. Medical practices have far too many inefficient and expensive workflows using complicated data. See how Orthopaedics Northeast (ONE) has simplified staff reports and management dashboards that reported daily, weekly or monthly without “running” reports. Participants will see a number of examples that show how our practice has used customized EMR forms and PM data to improve workflows. See how we have utilized front office staff to capture health history thus freeing up expensive real estate in the exam rooms. The presenters will demonstrate how we have incorporated the use of automated tools vs manual tools that can save hours of work and reduce errors in the front office while enhancing the services provided to patients and providers.