See how Ortho Northeast has implemented solutions to streamline tedious tasks and improve current operations. Presenters will show how being proactive prior to the patient’s appointment will help create a more relaxed and efficient environment for patients, physicians, and staff. Discover how we use Centricity to save valuable real estate time in the exam room with EMR encounter forms, as well as automated processes and workflows. We will demonstrate customized forms and reports that we find valuable. Click the link below to view the 2019 CHUG presentation. Using Centricity Tools to Create a Flawless Experience for Patients and Providers
Ortho NorthEast will walk you through our implementation process and the progression of our first two years of our Ortho Walk in Clinic. We will demonstrate our planning process from ramping up the first clinic to opening a second location. Learn how we recruited advanced practitioners for this role. We will show you how we manage front desk and clinical staffing to support the clinic. Learn how we use GE Centricity to assist us with reports that track patient appointments, surgical referrals, length of office visit, lobby wait duration, etc to support the success of this clinic to our practice. We will reveal how we use GE Centricity as a scheduling tool with our triage form to guide schedulers in directing eligible patients to the Walk In Clinic. Click the link below to view the 2018 Centricity™ LIVE presentation. EMR24 Cycle [...]
Presenter: Mona Reimers Failing to maximize your practice's expensive IT investment can cost millions of dollars. The costs rise when key stakeholders refuse or fail to use the software to maximize its potential return on investment. This session will discuss why end users resist adopting new technology and actually prefer working in chaotic environments. Hear how the presenter achieved changes in workflows that involved difficult personalities and required the adoption of new technological processes. This session will focus extensively on how to identify difficult workers, help debunk myths, dial down the drama and reign in narcissists and psychopaths. If you lead a team of people through healthcare IT/changes, you will most likely benefit from this session. Click the link below to view a copy of the presentation! Narcissists Drama Queens & Psychopaths - PDF
Presenters: Alison Beber & Kylie Mills Manual processes result in the same mistakes done over and over again. Automation has allowed us to eliminate everyday tasks, reduce staff errors and provide perspective to the decision making process throughout the organization. See how Ortho Northeast has implemented solutions to streamline tedious tasks and improve current operations through the provision of additional information provided by automated reports using GE Centricity data. Through automation in your practice, you can now focus on improving processes rather than doing the process itself. Click the link below to view a copy of the presentation! How to Reduce Errors and Increase Staff Productivity - PDF
Presenter: Kylie Mills Are you tired of unhappy providers due to scheduling errors? Is your staff discouraged and frustrated with making mistakes. Appointment Scheduling can be a challenging department from all aspects of an organization. See how ONE utilized the GE Centricity EHR to help appointment schedulers schedule correctly every time without having to memorize pages of preferences. The audience will see how ONE created a form that houses all of our physician preferences so staff can enter in subjective information and as a result they are guided to schedule with the correct provider based on their personal preferences. Observe how this enhanced the confident of our schedulers and reduced training time. Participants will be shown several examples of how this has benefited patients and providers.
Webinar covering tips and tricks to help leverage your investment in GE Practice Management and EMR software. Participants will learn to create streamlined workflows and perfect their scheduling processes by minimizing staff errors and collecting necessary information prior to the patient appointments.