Narcissists, Drama Queens & Psychopaths

Presenter: Mona Reimers Failing to maximize your practice's expensive IT investment can cost millions of dollars. The costs rise when key stakeholders refuse or fail to use the software to maximize its potential return on investment. This session will discuss why end users resist adopting new technology and actually prefer working in chaotic environments. Hear how the presenter achieved changes in workflows that involved difficult personalities and required the adoption of new technological processes. This session will focus extensively on how to identify difficult workers, help debunk myths, dial down the drama and reign in narcissists and psychopaths. If you lead a team of people through healthcare IT/changes, you will most likely benefit from this session. Click the link below to view a copy of the presentation! Narcissists Drama Queens & Psychopaths - PDF

If Quality is the New Currency, What is Your Exchange Rate on Orders?

Presenters: Tom Pawlik, Krista Bennett, Mike Baeske It can be challenging to get your providers into an overwhelmingly complicated orders module with scrolling custom lists and endless clicks. The process can be simplified without the need of a computer programmer or extensive training, while custom development can elevate your processes to a whole other level. Did you know you can keep your providers and staff in their normal routine, while creating multiple orders, putting money in your pocket and aiding in subsequent workflows? Join Ortho Northeast as we share our experiences with managing orders and how it can increase the exchange rate on your quality currency. Click the link below to view a copy of the presentation! If Quality is the New Currency, What is Your Exchange Rate on Orders - PDF

By |2017-11-01T21:12:22-04:00November 1st, 2017|2017 Fall CHUG Presentation, Clinical, IT, Presentation|0 Comments

How to Reduce Errors and Increase Staff Productivity

Presenters: Alison Beber & Kylie Mills Manual processes result in the same mistakes done over and over again. Automation has allowed us to eliminate everyday tasks, reduce staff errors and provide perspective to the decision making process throughout the organization. See how Ortho Northeast has implemented solutions to streamline tedious tasks and improve current operations through the provision of additional information provided by automated reports using GE Centricity data. Through automation in your practice, you can now focus on improving processes rather than doing the process itself. Click the link below to view a copy of the presentation! How to Reduce Errors and Increase Staff Productivity - PDF