Stop Suffering… Break the Pain Cycle

Presenters: Tom Pawlik & Krista Bennett Ortho Northeast has developed, streamlined and automated its pain management tools and workflows to maintain a "work smarter, not harder" approach which allows staff to spend more time with hands on patient care. Whether you have patient issues with chronic pain, acute pain or surgical pain we have some ideas that can help you. Centricity EMR encounter forms can help staff pilot through the tricky and delicate world of pain management. Strategic dashboards and reminders allow staff and supervisors to stay on top of the ever changing narcotic and opioid restrictions. Join us as we share some of the simple tools we use to guide staff through their daily tasks.

By |2018-07-11T15:26:44-04:00October 31st, 2016|2016 Fall CHUG Presentation, Clinical, Presentation|0 Comments

Hoarders & Biggest Losers (Your Pre-Certification Department)

Presenter: Mona Reimers Insurers require permission for office visits, medications, surgeries, medical devices and therapies - and the list continues to grow. At the same time, insurers are adding to the amount of medical information they require before granting permission for patients to have the services they need. And because the insurers' processes are so flawed, re-work and wasted effort is everywhere. Hospitals and other third parties involved in care often need to share the precert information, adding yet another required communication that eats away at staff time. It is no wonder that fear of a missed authorization or a denial often causes staff to start hoarding paperwork and causes them to constantly "double check" their work, reviewing the same lists over and over. The session will demonstrate unique ways to use Centricity's scheduling and EMR tools to reduce the time [...]

Triage Scheduling Form – Reduce Appointment Scheduling Errors

Presenter: Kylie Mills Are you tired of unhappy providers due to scheduling errors? Is your staff discouraged and frustrated with making mistakes. Appointment Scheduling can be a challenging department from all aspects of an organization. See how ONE utilized the GE Centricity EHR to help appointment schedulers schedule correctly every time without having to memorize pages of preferences. The audience will see how ONE created a form that houses all of our physician preferences so staff can enter in subjective information and as a result they are guided to schedule with the correct provider based on their personal preferences. Observe how this enhanced the confident of our schedulers and reduced training time. Participants will be shown several examples of how this has benefited patients and providers.

Flip or Flop – Renovate Your Centricity PM/EMR to Make the Most of Your Data

Presenters: Cyndi McNutt & Alison Beber Every business must consider their own external and environmental forces when creating their best workflows. Better performing practices track many individual metrics that are relevant to their specific organization, going well beyond the standard industry benchmarking data. Medical practices have far too many inefficient and expensive workflows using complicated data. See how Orthopaedics Northeast (ONE) has simplified staff reports and management dashboards that reported daily, weekly or monthly without "running" reports. Participants will see a number of examples that show how our practice has used customized EMR forms and PM data to improve workflows. See how we have utilized front office staff to capture health history thus freeing up expensive real estate in the exam rooms. The presenters will demonstrate how we have incorporated the use of automated tools vs manual tools that can save [...]

Data Mine Craft: How to Build

Presenters: Mike Baeske & Mona Reimers In a medical world overwhelmed with the creeps of regulations, evils of inefficiency, and penalties of merit based reporting, administrators and software developers must join forces to survive. This session will teach you how to transform your data resources into powerful tools that gain efficiencies and maximize profits. Centricity, SQL Server Reporting Services, Microsoft SQL Server Management Studios, Microsoft Excel, and Logical Innovations' Visual Form Editor will enable the crafting of such treasures which can be utilized throughout a practice in often surprising ways. Throughout the presentation, real examples and detailed instructions will provide the blue prints needed to implement your own solutions to slay the repetitive and daunting tasks that spawn rework, errors, and wasted time on a daily basis.

Data Mine Craft: What to Build

Presenters: Mona Reimers & Mike Baeske Beware!  The complicated and tricky workflows necessary to run a medical practice vary widely and if the wrong solutions are selected, any business could find itself way behind in the race for survival.  This is the first of two sessions that will provide examples and instruction on how to use SQL Server (a software program most practices already own) to create unique reporting tools that will banish dreaded re-work or completely eliminate the most evil antagonist - manual reporting.  Practice managers often feel that they are fighting monstrous regulations and villains who plot to drive up costs at every turn.  Running and rerunning reports to compile data is expensive, painful, time consuming, and often fall short of what is really needed to keep processes lean and the bottom line healthy.  Fear not!  The solutions are [...]